We very much appreciate Shawn Watson and all his help during the car buying process. He put me in the car of my dreams and my husband in the truck of his dreams. Thank you Shawn and Chevrolet of Canton for making the time and trip worth it!

Purchased a new 2023 Tahoe Premier 04/2023 from Chevrolet of Canton. Always take vehicle back to this dealership for service (oil change / tire rotation) due to proximity of my home. NEVER AGAIN WILL I STEP FOOT IN THIS DEALERSHIP! Last oil change/tire rotation was 08/2025. I purchased new tires and could not find the wheel lock key in my vehicle 03/20/26. Vehicle taken to dealership to have wheel locks removed, but dealer didn't have appropriate "master" wheel lock key and shop foreman not available. I called the dealership on Monday morning and was told "...good news - we can break the lock off all wheels for $370, plus $12.50 for each new needed lug". $420 total! What? For the mistake that the dealership made during my last visit when they failed to place my wheel lock back in my vehicle after rotating my tires. This was the only course of action offered. I immediately called Carl Black in Kennesaw and was told that the issue and how it was handled by Chevy of Canton was ridiculous. They suggested I bring the vehicle to them and they would have a tech go through all their master locks to find the correct fit, An hour later I was at the dealership and speaking with the same person I spoke with on the phone. Fifteen minutes after that, the locks were removed from my vehicle and I was told 'no charge' for the service, time OR the four new lug nuts! They were happy to help me and hoped I'd use their dealership in the future for my Chevrolet/GMC needs. The service associate at CB was honest, did what he said and went above and beyond expectations. NOT THE SAME EXPERIENCE I HAD WITH CHEVEROL OF CANTON. Chevrolet of Canton should take notes. You lost a customer over a relatively small issue - which your dealership created. I hope this review makes it to the desk of the service manager and dealership GM. Good luck, Chevrolet of Canton, I think you need it.

Bought car 4 months ago, transmission failed, no manager response won’t recommend. Terrible business

DO NOT COME HERE! The worst dealership! Bought 80K truck here & had nothing but problems with it. Check engine light kept coming on and they never fixed it (it was catalytic converter). that Jim Ellis Chevrolet fixed under warranty. Paid for unnecessary & costly “fixes” that never addressed issue. Tech said 2 new batteries needed to be replaced and were defective but they tested Ok & were not defective. Service manager agreed that that was wrong but did not offer an acceptable solution. I guess the money does better in the Dealership’s account? I cannot believe how bad this dealership sucks. Stay away, you were warned.

We purchased a new smart phone and our attempts to pair/connect it to our Traverse (purchased from Chevrolet of Canton) were unsuccessful. We met Stephen Hall who spent his time with us to successfully pair, connect and demo the various features that the vehicle now had to offer. His patience and communication qualities were outstanding. He was very knowledgeable in his presentation and easy to talk to. We left happy with the notion that we would return to Chevrolet of Canton for another purchase when needed. Good work, Stephen! Gail and Nelson

I recently had a car wreck and in less than 2 hours, mostly because we test drove vehicles, alesia kilgore had us buying my new car. I am beyond happy with the customer service and the entire experience from canton chevrolet. She had cars waiting on us to test whenever we arrived. She talked the best prices for our range to pay, and she went above and beyond to make sure we left completely satisfied. Thank you!!! I highly recommend working with alesia kilgore. Wonderful job!!!

Bought a pre owned truck from Stephen Hall today. It was the absolute best car buying experience I’ve had. Great dealership, highly recommend! David Miller

Set up an appointment for my new Silverado, there is a loud vibration under the truck bed near the exhaust and something is loose in the back seat. Took a video of the so rep could hear the exhaust sound, guy was in a bad mood. His response was nothing abnormal there, probably not worth tech looking at it. So I brought him out to the bay where the truck was sitting and started it up. His response was that's not normal. The issue is he was a complete jerk and attitude was off the chart. Felt like I was a burden and inconvenience to them. Asked to speak with the manager, wasn't much better basically telling me nothing wrong with the truck. At this point I made the decision that no way I would want these folks ever touching my vehicle. Drove to a different service center, they found that the spare tire heat shield was rubbing against the exhaust. Brand new vehicle, and I will not be taking to this place for and service work in the future. Completely unprofessional, uncaring, and worst customer experience I have ever had at a dealership.

Stephen Hall is absolutely the best salesman! Made our car buying experience so very easy!

Always good service and great a great place to business! I will recommend them to my friends and family

Very rude service manager. A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that’s the option”. Well I am leaving? As well as our new vehicle purchase. Do not recommend this dealership

I was interested in one truck they had on the lot, it was the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent me a quote for my out the door price and we went and checked out the truck the same day. The next day I contacted the sales guy we worked with as I intended on doing the deal that had been worked out. I was then told some of the rebates, etc that Freddy had sent me 24 hours ago were wrong/not applicable to the truck I wanted and that the price would be roughly $5,000 more than the quote. I obviously did not do business with this dealer. They tried to claim the quote I got was for a lower trim level truck even though all the info on the quote was for the only truck I was ever interested in. Either they’re incompetent here or they’re doing a bait and switch with the pricing just trying to get people in the door.

One star rating too high for this dealership. Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had first choice. Stated we wanted to purchase and submitted the pre-approval online. Dealership chose to sell while we were waiting for them to run our paperwork. Refused to accept deposit. Very poor management. Manager was demeaning and sarcastic. Bottom line, they will sell a car out from under you no matter what verbal understanding you might have with them. Angering to find out a man's word means nothing.

Looking for a car or truck you need to look somewhere else you'll be glad you did.

They tear up cars then want answer the phone dont go there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I feel like this was done purposely