Customer Testimonials
DO NOT COME HERE! The worst dealership! Bought 80K truck here & had nothing but problems with it. Check engine light kept coming on and they never fixed it (it was catalytic converter). that Jim Ellis Chevrolet fixed under warranty. Paid for unnecessary & costly “fixes” that never addressed issue. Tech said 2 new batteries needed to be replaced and were defective but they tested Ok & were not defective. Service manager agreed that that was wrong but did not offer an acceptable solution. I guess the money does better in the Dealership’s account? I cannot believe how bad this ... Read More DealerRater - May 13, 2025
We purchased a new smart phone and our attempts to pair/connect it to our Traverse (purchased from Chevrolet of Canton) were unsuccessful. We met Stephen Hall who spent his time with us to successfully pair, connect and demo the various features that the vehicle now had to offer. His patience and communication qualities were outstanding. He was very knowledgeable in his presentation and easy to talk to. We left happy with the notion that we would return to Chevrolet of Canton for another purchase when needed. Good work, Stephen! Gail and Nelson
I recently had a car wreck and in less than 2 hours, mostly because we test drove vehicles, alesia kilgore had us buying my new car. I am beyond happy with the customer service and the entire experience from canton chevrolet. She had cars waiting on us to test whenever we arrived. She talked the best prices for our range to pay, and she went above and beyond to make sure we left completely satisfied. Thank you!!! I highly recommend working with alesia kilgore. Wonderful job!!!
Bought a pre owned truck from Stephen Hall today. It was the absolute best car buying experience I’ve had. Great dealership, highly recommend! David Miller
Set up an appointment for my new Silverado, there is a loud vibration under the truck bed near the exhaust and something is loose in the back seat.
Took a video of the so rep could hear the exhaust sound, guy was in a bad mood. His response was nothing abnormal there, probably not worth tech looking at it.
So I brought him out to the bay where the truck was sitting and started it up. His response was that's not normal. The issue is he was a complete jerk and attitude was off the chart. Felt like I ... Read More DealerRater - Jan 19, 2024
Stephen Hall is absolutely the best salesman! Made our car buying experience so very easy!
Always good service and great a great place to business! I will recommend them to my friends and family
Very rude service manager. A couple questions on service and maintenance and made you fell like you were a burden as a customer? At one point stated “ take it or leave it, that’s the option”. Well I am leaving? As well as our new vehicle purchase. Do not recommend this dealership
I was interested in one truck they had on the lot, it was the only one of its trim level. I texted back and forth with the sales manager Freddy after doing an inquiry on the truck via their website. He sent me a quote for my out the door price and we went and checked out the truck the same day. The next day I contacted the sales guy we worked with as I intended on doing the deal that had been worked out. I was then told some of the rebates, etc that Freddy had sent me 24 hours ... Read More DealerRater - Jul 1, 2023
One star rating too high for this dealership. Worked with salesman over the phone and text, settled on a price. Was told two other individuals had looked at it, but since we were first we had first choice. Stated we wanted to purchase and submitted the pre-approval online. Dealership chose to sell while we were waiting for them to run our paperwork. Refused to accept deposit. Very poor management. Manager was demeaning and sarcastic. Bottom line, they will sell a car out from under you no matter what verbal understanding you might have with them. Angering to find out a ... Read More DealerRater - Apr 24, 2023
Looking for a car or truck you need to look somewhere else you'll be glad you did.
They tear up cars then want answer the phone dont go there I went for oil change 2020 chevy trak now my radiator is damaged they want even return my call Jimmy got mad about me complaining before so I feel like this was done purposely
Bought a used F-150, had issues a day later, sunroof broke, radio would not work, cv joints needed to be replaced. Contacted the sales department to help fix some of the problems, no help at all there. Place is very dishonest, had to end up paying them $2k to take the car back a week later. Please avoid this place at all costs, their only interest is selling cars that obviously have issues and not wanting to do anything to resolve the problem. I am not one to complain or write reviews, but this place is bad news. Plenty of ... Read More DealerRater - Feb 16, 2023
Antwon went above and beyond I was sad my trax sold before we got there but he got us a new one for a great deal will def shop with Antwon again if needed he was so fun
The easiest car buying experience we’ve ever had From the phone call with Brandon to make sure the car was available to the salesman Lamar and Chris in finance everything was perfect We drove 3 hours from Tennessee to get there and would do it all over again. Our daughter loves her new 2023 trailblazer
Service department lies, has my truck for a 7 week period and “fixed” problem, it’s not fixed correctly and then try to charge for something else, called service manager to inform and just get a song and dance about how he has staffing issues, I also let GM corporate know and they have only escalated the issue to no avail, don’t trust this dealership for service
DO NOT do business with Chevrolet of Canton! We just bought a truck from them and noticed the tires sounded funny during the test drive. The salesman said they were fine, they were just new and the tread needed to ware in. But said he will make sure the truck is inspected before we sign. The tires were signed off on as “excellent” on our paperwork. We signed and took the truck home. The next day the tires were still not feeling right so we took it to our Machanic. He said that they were all torn on the insides ... Read More DealerRater - Jul 16, 2022
Service department damaged a part on my car and agred to replace it. Now the run-around. They won't return phone calls and hope, I guess, I will go away.
Note: this is the same business as “Chevrolet of Canton”.
This shop performed standard 60k maintenance on my 2019 Suburban (01/31/2022) which ultimately led to need for transmission replacement. Two weeks after maintenance, transmission belt snapped and water pump locked up on highway. Had to have the car serviced in South Carolina. A few more weeks, grinding and banging coming from transmission. Brought in to different shop, no visible damage but somehow, less than 2qts of transmission fluid. Service manager (other Chevrolet shop) said indicative of internal damage. Two weeks later, car was barely drivable, couldn’t shift gears, rumbling, revving too ... Read More DealerRater - Apr 23, 2022
This shop performed standard 60k maintenance on my 2019 Suburban (01/31/2022) which ultimately led to need for transmission replacement. Two weeks after maintenance, transmission belt snapped and water pump locked up on highway. Had to have the car serviced in South Carolina. A few more weeks, grinding and banging coming from transmission. Brought in to different shop, no visible damage but somehow, less than 2qts of transmission fluid. Service manager (other Chevrolet shop) said indicative of internal damage. Two weeks later, car was barely drivable, couldn’t shift gears, rumbling, revving too high, tires slipping on turns/throttle. We had to trade ... Read More DealerRater - Apr 23, 2022
Stay away from the service department. They destroyed my car.
Took my 2019 Suburban in for it’s 60k maintenance on 1/31 because I am well aware my powertrain warranty is over so I should probably keep it well maintained to avoid having issues.
After I got my vehicle back, it drove fine on the way home, about a 15 minute drive. The following weekend I drove the car to Augusta after it had only been sitting in my driveway for about a week and a half, ran to the grocery store with it a couple times which is only a 5 min drive ... Read More DealerRater - Apr 22, 2022
My son bought a truck asked for extended warranty, they forgot … drove truck less than 200 miles …had it for 2 weeks, bad lifters now they want $1200 to fix it . no customer service!!!
I heard about Mark Smith at Chevrolet of Canton, (from my waitress) so I called him and met him the next day. Best, laid back car buying experience I’ve ever had. No hassle, no BS. Just the nicest guy out there wanting to help. Thanks Mark for everything!! See you next time!!
Mark Smith did a great job. If he had not called me about my online trade in value, I would have never ended coming to Canton and buying a new Colorado. Thanks
First time customer to the service department. Arrived wed mid day. No one greeted me, there was one lady in service who seemed extremely overwhelmed and I was 3rd in line. After 20 m she did take my keys and number and said I could leave and she would call me. 1 hour later she called and got my name and address and indicated someone would look at my 2018 Camaro with engine light on. Friday at 2 pm I called and she said. I one had looked at the car and I said and no call to me for any update? She was ... Read More DealerRater - Jan 2, 2022
I bought a used GMC Denali on Aug 29. I worked with Cean. While I am happy with the vehicle, and my purchase, I am extremely disappointed with the lack of service after the sale. Cean promised me touch up paint for a few minor scratches I noticed the day I bought the truck. I have followed up with him 4 different times. The first two times he told he he would check on it, but never followed up with me. The last 2 times he didn’t even take the time to acknowledge my message, much less respond. I feel like he ... Read More DealerRater - Oct 12, 2021
This is crazy, how does a dealership tell you to take home a brand new truck until we can find out what is wrong with it??? Our brand new truck that had 31 miles on it when we bought it sits in our garage until the Magicians can figure out what's wrong with it?? How do you own a New Truck that you can't drive???? The answer is but it at Chevy of Canton
Lamar Yarborough was extremely helpful with my search for a car. Knowledgable and straight forward while supplying everything within the limits I requested.
We bought a GMC Yukon XL from the dealership there dealer Carson wood was absolutely the best I’ve dealt with in 30 years of buying cars he went above and beyond to make sure our buying experience was unbelievable thanks again to Carson and the entire Chevy crew in canton thank you so much Randy Zirbel
Brandon Nelson is the best salesman I’ve ever worked with, period. He is incredibly honest and upfront and works to get the best deal he can for his customers! I never thought I would describe a car-buying experience as pleasant, but Brandon changed that for my husband and me! Once we decided on a truck, we were through finance and out the door in no time flat! We look forward to working with you in the future!
Worst deal shop ever. Tried to fix back window leak on 7 attempts then told me not their problem cause I did t buy it there... Great warranty by gm. Leaks worse now and it looks like I did the sealant work. No one I know will ever go there!!!
Back in July 2020, I purchased a 2020 Malibu. The whole buying experience was good. I was able to get the car I wanted for the price that I wanted. The car had some scratches in the paint which we pointed out in the beginning and requested to have them fixed. We made sure to include it in the paperwork in the "We Owe" section so the dealer would honor it. I went back on two seperate occasions to have this fixed which they had their PDR team try to repair it which I knew from the beginning would not ... Read More DealerRater - Dec 31, 2020
What a horrible experience. I went to the dealership to work out a deal. I drove the truck that I liked. The dealership then appraised my vehicle. I sat down to negotiate a deal and they said they would not give me the appraisal. Needless to say I am a little baffled. I have been to other dealerships where they will appraise your vehicle and give you a time limit and mileage limit. I just went in looking for a fair and honest deal. I understand that everyone is in business to make a profit. They were dishonest and I ... Read More DealerRater - Dec 1, 2020
I do not like dealerships and I hate car buying. I have never had a good experience in a dealership, ever! So to type this review is an absolute breath of fresh air! Sincerely.
I came to Chevrolet of Canton, which is 1 ½ hours from my home, with a preapproval letter from my bank and my eye on a specific used vehicle that was not a Chevrolet product. I had a same-day appointment scheduled and arrived early. I met with sales associate Avery, told him what I wanted, from out the door costs to my trade-in amount to monthly payments. He ... Read More DealerRater - Oct 26, 2020
I had a great experience for my second purchase with salesman Carson Wood. The first was with a 2019 Chevy Blazer and now with a 2020 Chevrolet C8 Corvette. This last purchase was a stroke of fate, timing, and luck. With Carson looking after my interest, I had purchased a 2020 Corvette C8 which is the most sought after car in the world. I would highly recommend Carson and Chevrolet of Canton
Probably the rudest experience I’ve ever had with a dealership. If you call sales and get John, hang up or ask for someone else!
Very enjoyable experience buying a car, no pressure at all Lamar was very knowledgeable and very helpful. He was the best car sales men ever.
Great buying experience with no pressure sales tactics. I was treated with kindness , respect and got a very fair deal.I would highly recommend anyone looking for a vehicle visit Chevrolet of Canton .
I like this Chevrolet dealership place cause I was lucky to have them to fix my suv truck and got back in no times to drive.Thank you so much..
Saturday Morning, without an appointment, Harley had me in and out in under an hour for a battery replacement. I was just over my warranty for replacement, but he was true to the quote he provided over the phone the night before. Pleasant staff, immaculately clean service drive, waiting room was clean and quiet, of course at 7:30am in a Saturday it would be! It was a great experience, and coming from the training side of the automotive industry it was an all around impressive experience. I’ll be returning for all my future service needs, especially with the dealer ... Read More DealerRater - Jan 15, 2020
Not only was it the worst experience of my entire life, but we got told by the General sales manager, he could give a “xxxx” less if we purchased a car from him or not because he had made his money this month and has sold a ton. This was after Lee walked out and never came back when asked about numbers and him getting extremely irritated. I am a woman and should never be spoken to in a supposed professional setting. I have never felt so uncomfortable in my life or had to deal with rude salesmen like I ... Read More DealerRater - Jan 1, 2020
Do NOT ever buy a vehicle from this dealership!! The salesman was rude, the finance guy committed fraud, and now the owner is refusing to fix an issue on a vehicle we bought from there just over 30 days ago. They have absolutely no concern for their customers.
Definitely place where people is so nice and polite, went to many dealerships and this is the one of the kind. Special shout out to Lamar Yarbrough and Russell Juliani for working this deal out, I am extremely satisfied with the service and work they have done in explaining and helping me with my new vehicle. You should check it out.
When I first got to the dealership I was walking around the used car lot for sometime. No one bothered to come ask if I needed help. So I left, but on my way to the next place Lamar Yarbroagh called me on the phone, from an internet inquiring I had done earlier that morning. He was very professional and nice so I decided to go back and give him an opportunity to earn my business. He did what was necessary and took his time to get me in the right truck and was genuinely concerned about my needs. From ... Read More DealerRater - Sep 25, 2019
I had such a great experience the first time I purchased a car from here I decided to come back. This time around Carson was the one who showed me the cars in my price range. He asked all the right questions and didn't try to oversell, did not pressure me to buy and answered ALL my questions to the best of his knowledge. What he didn't know he promptly got answers for me. He still checks up occasionally to make sure I am still happy with my purchase. Its not often that a company has such a ... Read More DealerRater - Sep 23, 2019
This service center is the worst Chevrolet service center I’ve ever dealt with. The main guy running the intake is totally unprofessional and has a careless attitude towards customers.
I WAS TOLD AT MY NEW JOB THAT WE GET A DISCOUNT ON OIL CHANGE , WHEN I CALLED BEFORE TO GET AMOUNT OF OIL CHANGE THAN I STATED MY AIR WASN'T GETTING COLD IF THEY CAN CHECK IT RON CAGLE SAYS NO PROBLEM. THEY CAME AND PICKED MY CAR UP THAN I GET A CALL BY RON WHO STATES DID YOU KNOW YOUR WHEEL SHAFT IS ABOUT TO BREAK ??? I SAID NO I WASN'T AWARE BECAUSE MY CAR IS SERVICE MONTHLY WITH HYUNDAI BECAUSE ITS UNDER WARRANTY. HE SAID DO YOU WANT US TO FIX IT I SAID ... Read More DealerRater - May 10, 2019
Everyone was so rude. Also so pushy .trying to pay way too much for a car that was half the price at Days Chevrolet. Plus everyone is so much nicer
We purchased a new truck from Walsh Chevrolet and had a great experience. Valerie, our sales consultant was knowledgeable, pleasant and a joy to work with. The whole Walsh team seemed to have an excellant attitude which probably comes from knowing they're working at a great dealership. Lisa Walsh (the owner) made it a point to see that we were satisfied customers. We were impressed that we were able to quickly get a great deal without the usual game-playing. We highly reccommend Walsh Chevrolet.
My name is John Thorton. I have to say, this has been by far the best dealership purchase experience I have ever had in my life. The people where great, easy to deal with. The price was the best in town. Best of all, they didn't keep me there for hours, I was in and out. They gave me KBB clean book for my car.. Excellent people, highly recommended. Send your friends and family. They are great people.
